![]() "I was like, there's gotta be a better way to do this," he said. Samsung Electronics America VP of design Mick McConnell tells Fast Company that he came up with the idea while waiting for an hour and a half at a Genius Bar at an Apple retail location. Tl dr Make an appointment for each device - makes the person helping you have an easier day.A WeWork facility in New York At one of three pilot service centers opening in WeWork locations in Detroit, Miami, and New York later this month, Samsung customers can come in and get help for their products while also using the WeWork facilities.īecause it's a co-working space, WeWork gives customers a place to get their own work done while also enjoying fresh coffee and fruit-infused water. Now expect the fact that at least four other people will do this to that person the same day. Every time you present your tech with an unexpected device, you put them behind an appointment. It may seem dumb, but in this line of work, capability to stay on time with appointments plays a large role in promotions, raises, etc. When you whip out two or even three devices and only have one appointment booked, you've just wrecked that person's time score. As others have already mentioned, this time span is 10 minutes. Technicians are generally timed in this type of work environment. It would be like if you scheduled yourself a check-up at the doctor and then told the receptionist that you also brought your kid for one as well. However, remember that just like a doctor's office, they operate based on an appointment schedule. If you make one appointment, they will probably be nice and schedule you a second one and just have your technician do both. This subreddit is not endorsed or sponsored by Apple Inc. If you'd like to view their content together, click here. This fundamental difference in audience is why we support two communities, r/Apple and r/AppleHelp. Apple SubredditsĬontent which benefits the community (news, rumors, and discussions) is valued over content which benefits only the individual (technical questions, help buying/selling, rants, etc.). Not sure what to buy?Īsk in our Daily Advice Thread or in our dedicated sister sub /r/AppleWhatShouldIBuy! See also the iPhone Upgrade Wiki for more information. Comments that are spreading COVID vaccine misinformation/claims are not allowed.Ĭheck here to see if any Apple services are down.These belong in the beta subreddits listed below. The proper place for advice is /r/AppleWhatShouldIBuy. No posts or comments relating to buying, selling, trading, giveaways or asking for advice about any of those topics.No content related to piracy or illegal activities.Before posting, read the detailed rules here. Self-promotion is allowed on Sundays only, strictly reserved for app developers and must be in the form of a self-post. We may approve your post if it is a high-level issue that can't be found through searches, or if it affects a large amount of people. No support questions outside of the Daily Advice Thread.No posts that aren’t directly related to Apple or the Apple eco-system.No rude, offensive, or hateful comments.No editorialized link titles (use the original source's title if applicable).Posts must foster reasonable discussion.No memes, direct images or contextless image/video posts.If you have a tech or buying/selling-related question, please check out our Daily Advice Thread or r/AppleHelp! CommunityĪ more in-depth version of the rules can be found here ![]() Welcome to r/Apple, the unofficial community for Apple news, rumors, and discussions.
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